• @[email protected]
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    741 year ago

    It’s just a shame there was all the allegations of them not honouring refunds. They would have to work very hard for me to even buy one of their products and I was originally quite keen. Pinephone delivered what I ordered. I would have much more trust for them.

    • Blóðbók
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      501 year ago

      I asked for a refund when they kept delaying shipment of my Librem 5. I was simply denied and that was it. They told me I could still choose to receive the phone, but I don’t want it since it’s a bad, practically useless product now.

      I reported them in my country for it.

        • Blóðbók
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          141 year ago

          I think that’s an american thing. Besides, that money is long gone since I made the purchase several years ago.

          • @[email protected]
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            81 year ago

            It’s a credit card/payment processor thing, i.e. ultimately it’s visa/mastercard, but it’s up to the bank to offer to individuals. It’s often available in other anglophone countries if your talk to your bank but I’m sure in some places they wouldn’t do that. But yeah, years ago is too long anyway.

          • @[email protected]
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            41 year ago

            Hmm yeah may depend on the country. If you paid by credit card it might be worth a shot, though. They shouldn’t be rewarded for their bad actions.

          • @[email protected]
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            11 year ago

            It depends. I’ve heard of some credit card companies doing it for a while after. Years might be hard though :(